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Terms of service

Last updated: September 19, 2026

These terms are an agreement between you and Media Edge LLC ("we", "us"). They cover the FullPage Capture browser extension, the website at https://fullpagecapture.net and FullPage Capture Pro. By installing the extension or buying Pro you agree to them.

Who we are

Media Edge LLC is a company registered in the United Arab Emirates. We make FullPage Capture, we sell FullPage Capture Pro, and we are the party you contract with. Stripe processes the payments for us.

The free extension

The extension is free to install and use, for personal and commercial work alike, with no limits on the number of captures. You do not need an account to use it. It is provided as it is: we work hard to make it capture every page correctly, but web pages vary endlessly and we cannot promise a perfect result on every one.

FullPage Capture Pro

  • What you get. Pro is a yearly subscription. It unlocks the Pro features listed on the Pro page for the account you buy it on, and Pro features we add later while the subscription is active.
  • Your account. Pro belongs to an account. You sign in with Google or with a link sent to your email. If you buy without signing in, we create an account for the email you pay with once the payment is confirmed. Keep that email address in your control: it is how you sign in and where receipts go.
  • Browsers. One account can be signed in on up to 5 browsers at a time. To use another, disconnect one on your account page.
  • When Pro starts. Pro starts as soon as your payment is confirmed.

Price, trial and automatic renewal

  • Free 7-day trial. A new subscription starts with 7 days of Pro that cost nothing. Nothing is charged when you subscribe. To check that the card or wallet works, we place an authorisation of about $1 on it and release it immediately; no money is taken, and your bank may show it as pending for a short time before it disappears.
  • Then the yearly price. When the 7 days end, the yearly price shown at checkout ($19 a year in US dollars) is charged automatically to the same card or wallet, unless you cancel before the trial ends. Cancel before then and you pay nothing at all.
  • Every year after that. The subscription renews automatically once a year at the yearly price, and charges the same card or wallet, until you cancel.
  • Before you pay. Directly under the Pay button, the checkout shows what you pay today, the yearly price, the date the yearly charge starts, that you can cancel in your account, and links to these terms and the refund policy.
  • One trial per account. The trial is offered once per account. If your account, or the account for the email you pay with, already had a trial, the checkout says so and charges the first year at once, with no trial. If a second trial purchase goes through anyway, we cancel that subscription at once and refund anything it charged in full.
  • Currency. Prices are shown in your local currency, chosen from the country your internet connection comes from. Where we have no local price, prices are in US dollars. The amount shown before you pay is the amount charged. Your bank may add its own fee for a payment in a foreign currency.

Payments

  • Processed by Stripe. Stripe processes every payment for us. You pay with one of the cards or wallets offered at checkout. Card details are entered in Stripe's secure payment form and go directly to Stripe; they never reach our servers. Stripe is certified as a PCI Service Provider Level 1, the highest level of card-industry security certification. Stripe handles that data under its privacy policy.
  • Receipts and invoices. Stripe emails a receipt for each payment, on our behalf, to the email you paid with. You can see your invoices and billing details under Invoices & billing on your account page.
  • On your statement. Charges appear on your card statement as FULLPAGE CAPTURE. After a trial ends, a charge may instead read FULLPAGE C* TRIAL OVER: card networks require a notice that the trial is over, and it takes the place of the rest of the name.
  • Changing your card. Use Update payment method on your account page. The next charge uses the new card.
  • If a payment fails. If a yearly payment cannot be charged (the first year when the trial ends, or a renewal), Stripe tries again over the following days and your account page asks you to update your card. Pro stays on meanwhile, for up to 48 hours after the trial ends or up to 7 days after a paid year. If the payment still cannot be charged, the subscription ends and Pro stops.
  • Duplicate purchases. If you buy Pro while your account already has Pro that renews, or the same order is paid twice (for example on your computer and on your phone), we cancel the extra subscription at once and refund its payment in full. You do not need to ask.

Cancelling

You can cancel at any time on your account page. It takes three short steps. Uninstalling the extension or signing out does not cancel the subscription.

  • During the trial. Pro stays on until the trial ends, and the yearly price is never charged. Nothing was charged for the trial, so there is nothing to refund.
  • After the yearly charge. Pro stays on until the end of the year you paid for, and the subscription does not renew. Nothing more is charged. Cancelling does not refund the rest of that year; refunds are covered below.
  • After a failed yearly payment. If a yearly payment has failed (the first year after the trial, or a renewal), cancelling ends the subscription at once. Nothing more is charged and the failed payment is not tried again. Pro stays on until the date shown when you cancel.
  • Changed your mind. Until a cancellation takes effect, Keep Pro on your account page undoes it and the subscription carries on as before: a trial moves to the yearly price when it ends, and a paid year renews. This is not possible after cancelling a subscription whose payment failed, which ends at once; buy Pro again instead.

Refunds

Pro comes with a 48-hour money-back guarantee: ask within 48 hours of any charge (the first yearly charge when the trial ends, or a yearly renewal) and we refund that charge in full. The trial itself is free, so there is nothing to refund for it. If you are a consumer in the European Union or the United Kingdom, your 14-day right to withdraw is longer than the guarantee and comes first. How to ask is in the refund policy.

  • Refunds go back to the card or wallet you paid with, through Stripe. Banks usually show them within 5 to 10 business days.
  • A full refund of the payment for the current year (the first year or the latest renewal) ends the subscription and Pro at once. No further charge follows.
  • A full refund of an older payment, such as last year's after this year has been paid, does not change Pro.
  • A partial refund does not change your subscription or Pro.

Card disputes and suspected fraud

  • Write to us first. If a charge looks wrong, please contact us before you dispute it with your bank. We can usually sort it out faster.
  • Chargebacks. If you dispute a payment with your bank (a chargeback), the subscription is cancelled and Pro stops at once. Pro does not come back on its own when the dispute closes. If the dispute ends with the payment staying with us, write to us and we will look at restoring Pro.
  • Bank inquiries. A question from your bank about a payment, before any chargeback, does not change Pro.
  • Suspected fraud. If a card network reports that a payment may be fraudulent, we may refund it and cancel the subscription, and Pro stops.

If you live in the EU or the UK

If you are a consumer in the European Union or the United Kingdom, you can withdraw from your purchase within 14 days, without giving a reason. Pro starts as soon as your payment is confirmed, and we do not ask you to give up this right when you buy.

To withdraw, tell us within 14 days of the purchase, by email or through the contact form, and give the email you paid with. A clear statement is enough, for example: "I withdraw from my contract for FullPage Capture Pro." We then refund the payment in full, through Stripe, to the card or wallet you paid with, within 14 days of hearing from you. The subscription and Pro end when the refund is made.

This right sits alongside the money-back guarantee, and it is longer: 14 days rather than 48 hours. Nothing in these terms limits the rights that consumer law gives you where you live.

Changes to Pro and to the price

  • Features. We keep improving Pro and may change how its features work. If a change takes away a Pro feature you paid for, you can cancel and ask us to refund the rest of the year you paid for.
  • Price. Your subscription renews at the yearly price shown when you subscribed. If we ever change the price for existing subscriptions, we tell you before the renewal it applies to, so you can cancel first.

Fair use

An account is for you. Do not share it publicly, resell access to Pro, or tamper with or reverse engineer how the extension checks Pro. If you do, we may end your Pro without a refund.

Where Pro is available

We cannot sell Pro where sanctions or export laws, or the rules of our payment processor, do not allow it. If a purchase is made from such a place, we may refuse it, or refund it and end the subscription.

Your data

What the extension, this website and our providers collect, and why, is described in the privacy policy. In short: your captures stay in your browser unless you download them, copy them or send them to your own Google Drive; an account holds your email, the browsers signed in to it, and your subscription and payment records; card details go to Stripe, not to us.

Liability

To the extent the law allows, we are not liable for indirect damages or for losses caused by a capture that came out wrong, and our total liability is limited to what you paid us in the twelve months before the claim. Nothing here limits rights that consumer law gives you and that cannot be waived.

Changes to these terms

We may update these terms; the date at the top shows when. For a subscription you already have, a change that affects you applies from the next renewal, not to time you have already paid for.

Contact

Questions about these terms, your subscription or a payment go to info@fullpagecapture.net or the contact form. Write from the email of your account so we can find it. Our postal address is Media Edge LLC, Shams Business Center, Sharjah Media City Free Zone, Al Messaned, Sharjah, United Arab Emirates, Sharjah, United Arab Emirates.